Privacy Policy

Effective Date: 1 March 2026

Welcome to Golden Bet Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.goldenbet.com and use our services in the United Kingdom.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other identifiers.
Account Information: Username, password, transaction history, gaming preferences, and account activity.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process transactions.
Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and gather analytics.

2. How We Use Your Information

Your information is used for the following purposes:

To provide, operate, and maintain the Golden Bet Casino website and services.
To verify your identity and comply with legal and regulatory requirements, including age verification and anti-money laundering checks.
To process your transactions and manage your account.
To communicate with you, including sending promotional offers, updates, and customer support.
To improve our services and website functionality through analytics and user feedback.
To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following legal bases to process your personal data:

Contractual necessity: To perform our contract with you.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interests: For fraud prevention, security, and improving our services, provided your rights do not override these interests.
Consent: Where required, for marketing communications and cookies.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Regulatory authorities: To comply with legal obligations and investigations.
Service providers: Trusted third parties who assist with payment processing, identity verification, IT services, marketing, and customer support, under strict confidentiality agreements.
Affiliates and partners: Where necessary to provide joint services or promotions.

5. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your data, subject to legal and contractual restrictions.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

8. Cookies and Tracking Technologies

We use cookies to personalise content, provide social media features, and analyse traffic. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Golden Bet Casino Data Protection Officer
Email: [email protected]
Postal Address: Golden Bet Casino, 10 Queen Street, London, EC4N 1TX, United Kingdom
Phone: +44 20 7946 0123